After a storm, everyone calls at once. The jobs go to whoever answers.
A storm comes through and the phone explodes with downed-tree calls, but you can only answer so many. Susanoo catches every one, books the assessment, and follows up on every removal quote.
Built for tree service businesses that lose storm and removal work to the phone while crews are in a tree.
Free, 15 minutes. You leave with a map of where your business is losing jobs, even if you never hire us.
Live in 10 business days. We take on a limited number of businesses a month.
The Problem
80% of consumers search online for local businesses every week, and 97% read reviews before they choose.
After a storm the phone floods, and the jobs go to the crew that answers first.
What We Do
- Answers every call.
- Books the job.
- Brings them back.
Sound familiar?
A storm drops limbs across the neighborhood and forty people call in an afternoon. You answer five. The rest call the next company.
You quote a big removal and never hear back because nobody followed up while you were out clearing the last job.
Emergency calls come in at night and sit in voicemail until morning, long after they found someone else.
What the 2026 data shows
Why tree service businesses are losing work in 2026
We pulled the 2026 numbers on storm spikes, lead response, reviews, and quotes. The work is urgent and weather-driven, but it goes to whoever answers first.
97%
of consumers read reviews for local businesses, and 71% read them on Google, so a thin profile loses the job before the call.
2.7x
more likely customers consider a business reputable with a complete Google Business Profile, and 70% more likely to visit.
80%
of consumers search online for local businesses weekly, and 32% daily, so online discovery is where buyers start.
$1.7B
the tree services market in 2026, up from $1.49 billion, so demand and competition are both rising.
14.1%
the annual growth rate of the tree services market, so a slow or missed reply hands the work to a competitor.
32%
of consumers search for a local business daily, so being found and answering fast decides who gets the call.
- In the tree
Calls come in while crews are climbing.
The phone goes to voicemail while crews are up in a tree, running a chipper, or driving between jobs. Most people will not leave a message, they just call the next tree company on the list.
- The storm
Tree work is urgent and weather-driven.
Storms, downed limbs, and hazard removals spike call volume all at once, and a solo office cannot answer everything during the exact hours homeowners are panicking and ready to hire.
- First to answer
Homeowners hire whoever calls back first.
When an estimate request sits for hours because the owner is on a saw all day, three other companies have already quoted and the job is booked elsewhere.
- Before the call
Buyers research before they call.
Nearly everyone reads reviews and checks the Google Business Profile first, and a complete profile makes a business 2.7x more likely to be considered reputable, so a thin profile loses the job before the phone rings.
The fix
How the Susanoo team and AI fix it
An AI employee answers and books, a managed team runs the follow-up and your reviews, all under one price.
AI employee
Picks up and books, live on the call
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Every call, answered.
Picks up every call 24/7 while crews are climbing, running equipment, or driving, and through the after-hours and storm spikes, so no lead hits voicemail and walks to the next tree company.
-
Scoped and booked.
Replies to estimate requests from phone, web, SMS, and Google within seconds, captures the address, the work, access, and urgency, then books the assessment straight onto the calendar.
Managed team
Runs the follow-up and your listing
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Quotes, recovered.
Sends reminders before estimates and follows up on outstanding bids until the homeowner commits or clearly says no, so high-ticket quotes stop going cold silently.
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Reputation, handled.
Keeps the Google Business Profile current and prompts happy customers for reviews, supporting the profile and review count buyers check before they ever call.
- Every call answered, 24/7
- The assessment booked on the line
- Follow-up on every removal quote
- A real person on your account
Your business, 30 days from now.
- Every storm call answered, even forty in an afternoon.
- After-hours emergencies caught, not left in voicemail until morning.
- Big removal quotes followed up until they decide, not left to go cold.
- Reviews climbing and your Google profile complete, so buyers trust you first.
- And your crew clearing trees, not chasing the phone.
The difference
What changes when the whole business runs as one system
Most tree service businesses run on a phone, a calendar, and good intentions. Here is the gap between that and one connected system, across everything that brings work in.
- The phone Calls ring out in the tree, and most callers do not leave a message. Every call answered, day or night.
- Speed An estimate request sits for hours and the job books elsewhere. Answered in seconds, so you are first to respond.
- The storm A solo office cannot answer the surge. Every storm call caught, none to voicemail.
- Follow-up High-ticket quotes go cold with no chase. Every bid followed up until they decide.
- Your customers No record of the address, the trees, or access. A CRM that captures every job and detail.
- Reputation A thin profile loses the job before the call. A review requested after the job, and replies handled.
- Online presence Hard to find while 80% search weekly. A complete Google profile, 2.7x more likely to be trusted.
- Brand A scattered, inconsistent look across every channel. One consistent brand across phone, web, and reviews.
- Scaling The setup breaks the day you add a crew. One system that runs the same as you grow.
See it in action
That hanging limb is a safety risk, so let's get you assessed quickly. We can have someone out tomorrow morning to scope it and quote the removal. Want me to book it?
Booked for tomorrow at 8am. I have your address and both trees noted, and I will follow up with the quote same day. You are set.
The math
A whole team for less than the cost of one employee.
Everything that catches the storm surge and follows quotes to the signature, under one price.
- AI receptionist that answers and books the assessment, 24/7
- A managed team following up on every removal quote
- Reviews requested after the job, your Google profile kept current
- A CRM that captures every job and detail
- Your listings and online presence, handled
- Reporting, plus a dedicated Account Executive
Hire it out
- Dispatcher Source: Glassdoor (USD)Payscale (CAD) $60,000$56,000
- Front-desk receptionist Source: Glassdoor (USD)Payscale (CAD) $42,000$37,000
- Follow-up and marketing Source: Glassdoor (USD)Payscale (CAD) $66,000$51,000
$168,000$144,000 a year
Susanoo
$48,000 a year
One subscription. The AI employee and the managed team, all of it.
Less than one of those salaries, and it never misses a call.
The honest comparison
Why not just hire it out?
The honest comparison with the other ways tree service businesses try to cover the phone.
Hire a receptionist
A salary plus benefits, out some days, gone by 6pm, and still nothing for the storm surge or after hours.
Use an answering service
Takes a message and hands you a callback list. It does not scope the work or book the assessment.
Susanoo
Answers every call 24/7, captures the trees and access, and books the assessment. Then the managed team follows up on every removal quote.
Plugs into the tools you already run
Phone and SMS
Every storm and after-hours call answered while crews are in a tree, day or night.
Calendar and scheduling
Assessments booked straight into your real availability through the surge.
CRM and lead inbox
Every lead caught, with the address, the trees, access, and urgency on record.
Google Business Profile
The calls and messages off your map listing caught, and reviews kept current.
Your risk, removed
The Promise
Install Guarantee
Your basics go live in 10 business days, or billing pauses until they are. And within 90 days, if it is not right for your business, we rebuild it at no charge until it is.
Always-On Promise
A real person on your account responds fast. Your customers get an instant reply, day or night.
What happens next
From call to live in 10 business days.
- Day 0
Discovery Call, 15 minutes
We map where your business is losing jobs and exactly what we would build to stop it.
- 10 business days
We build and install
We connect it to the tools you already use and get your basics live in 10 business days. If we miss it, billing pauses until they are live.
Billing pauses until live - Ongoing
We run it with you
A dedicated Account Executive tunes it and reports, and within 90 days we rebuild anything that is not right for your business.
90-day rebuild guarantee
Catch every storm call. Book the work.
- A map of where your business is leaking jobs, with the dollars attached to each gap.
- A specific plan for what we would build, end to end.
- The math against hiring and managing a receptionist or office staff, one price versus the roles you would staff.
The storm calls you miss go to the next crew, every day. We take on a limited number of businesses a month, each with a dedicated Account Executive.