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Run the work. We run the rest. A whole customer operation, run for you. Book a Discovery Call
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What we run

We run the whole operation, not a piece of it.

From the first hello to the next time they come back, seven engines cover every step of your customer journey. One connected system, run by your team at Susanoo, so nothing falls through the gaps.

Live in 10 business days, or your billing pauses until it is. If it does not fit in 90 days, we rebuild it free. We take on 8 new builds a month, so the calendar is the real limit.

For owners losing customers in the gaps. From auto shops to law firms to med spas, built for 40+ industries, each with its own build.

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  • One operation
  • No gaps
  • Run for you

Capture

Never miss a new lead with automated lead capture

Collect and organize contacts automatically through lead forms, landing pages, and your other channels. Every inbound lands captured and ready, nothing slips.

Voice Agent

Never miss a call again

Your Voice Agent answers every call 24/7, even during the rush. It books jobs and qualifies leads in natural conversation, so the phone is never the thing that loses you the work.

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IncomingLive callBooked

Sales Agent

Turn leads into revenue, on autopilot

Turn leads from any channel into more sales or appointments around the clock, with a goal-oriented AI employee personalized to your business and your customers.

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Hi, do you have a new F-150 XLT in black? Looking for one with the remote tailgate.
AI Agent

We do, two black F-150 XLTs on the lot right now. Want to come in for a test drive today or tomorrow?

Tomorrow. Can you send pricing first?
AI Agent

Just texted you pricing and finance options. I have tomorrow at 11:00 AM or 3:30 PM open, which works?

3:30.
AI Agent

Booked for 3:30 PM. Your F-150 XLT will be up front and ready.

Appointment Scheduler

Book more appointments, automatically

Turn leads into new business around the clock by automatically collecting appointment details, driving more bookings, and surfacing opportunities to optimize schedules.

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Need to reschedule my appointment. Do you have anything after 4 PM today?
AI Agent

Yes, I can move you to 4:30 PM today. Should I confirm that slot?

4:30 PM works.
Please text me the address too.
AI Agent

Done. Your appointment is set for 4:30 PM, and I just sent the address to your phone.

AI Reputation Manager

Build a 5-star reputation on autopilot

Show up higher on Google by automatically responding to reviews with personalized, professional replies, while keeping full control over which reviews are addressed.

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Review Response Agent AI-crafted replies for customer feedback
Sara Smith

The technicians were super nice and the prices were great. They were easy to schedule with and able to see me the same day.

AI Agent · Auto-reply

We're glad you enjoyed your experience with us, Sara. We appreciate your business and thank you for choosing Johnson HVAC.

The One-Hire Fix Is Broken

Service owners keep trying to solve an operations problem with one hire. One team running all of it costs less than that single hire, and it never goes home at five. It is time to rethink the first hire.

Leads call when they need you, not when you are staffed. A single hire covers one shift; everything after five rings into voicemail.

Solution

Answered around the clock

Marketing, follow-up, billing, reviews, reporting: a service business needs seven functions running. One person is excellent at one or two and learning the rest on your dime.

Solution

Seven functions, one team

One person takes vacation, gets sick, and burns out, and the work stops with them. A team absorbs absences without the phones going quiet.

Solution

Coverage, not a calendar

A new hire needs systems, training, and time before they produce. We install in 10 business days, and the work starts the day it is live.

Solution

Live in 10 business days

Delegating to one hire means managing one hire: the check-ins, the reviews, the course corrections. We run the team so you run the business.

Solution

We do the managing

People leave, and what they knew leaves with them. When the work runs on systems, the knowledge stays even when people do not.

Solution

Systems keep the knowledge

The seven engines

Seven engines run the whole journey.

Every step of the customer journey has an engine behind it. They are not separate tools bolted together. They run as one, and your team at Susanoo runs them for you.

In plain terms: Susanoo runs your entire customer operation. We answer the calls and messages, follow up on every lead, book the jobs, ask for and handle reviews, and run the software, with an AI employee working 24/7. You run the work. We run the rest. See every tier and price.

  1. 01

    Capture

    Every inbound lead lands in one place, from calls and forms to DMs and web chat, tagged and ready the moment it arrives.

    What you stop doing

    Chasing leads across six different inboxes, and missing the ones that come in after hours.

  2. 02

    Respond

    Every new lead gets an on-brand reply in about 30 seconds, day or night, that answers the first question and offers a time to book.

    What you stop doing

    Losing the customer to whoever happened to pick up the phone first.

  3. 03

    Nurture

    Leads who go quiet get a follow-up sequence that runs on its own, politely and on schedule, until they book or clearly opt out.

    What you stop doing

    Letting good quotes go cold because no one had the time to chase them.

  4. 04

    Track

    Every lead and customer moves through the right pipeline, so you always know who is where and what needs to happen next.

    What you stop doing

    Keeping the whole pipeline in your head, or guessing what stage anyone is at.

  5. 05

    Connect

    Every conversation across every channel sits in one shared inbox, with your team working side by side in it.

    What you stop doing

    Stitching one conversation together across texts, emails, and DMs.

  6. 06

    Protect

    Happy customers are asked for a review at the right moment, your reputation is watched, and the replies are handled.

    What you stop doing

    Wondering why five-star jobs so rarely turn into five-star reviews.

  7. 07

    Operate

    Invoicing, reminders, recurring work, and reporting run quietly in the background, with the numbers in front of you.

    What you stop doing

    Doing the back-office work at night, after the real work is already done.

Proof

The system, running for real businesses.

Anonymized by client choice, grouped by the kind of business, not the business itself. Every result is real.

Construction

$1M to $5M a year

We recovered the leads and revenue that were slipping through the cracks. Over two years, their annual revenue grew from $1 million to $5 million.

  • Automotive Repair & Maintenance

    Grew into a second location

  • Automotive Care Services

    Moved into a bigger shop

  • Health & Safety Training

    A multi-location operation, organized

  • See all client results

One Bill Covers One Role Every Role

A whole team for less than the cost of one hire.
Live in 10 business days.

Book a Discovery Call Try the Team Calculator

Backed by the Install Guarantee. Billing pauses until you’re live, and a 90-day rebuild if it isn’t right.

We onboard just 8 new builds a month to keep every install on the 10-day promise.