Susanoo for medical and wellness
An empty chair is revenue you do not get back.
No-shows, missed calls, and inquiries that never get a reply leave gaps in the schedule you feel at the end of the month. Susanoo keeps the calendar full and the front desk free.
The Problem
23.5%
average patient no-show rate, running as high as 50%
Every empty chair is booked time you can never bill for.
What We Do
- Answers every call.
- Books the appointment.
- Reminds them so they show.
Where practices lose revenue
The treatment is not the problem. The schedule around it is.
Appointment practices (dental, physio, chiro)
- No-shows leave gaps. A missed appointment is a slot you cannot resell and revenue you do not recover.
- The front desk cannot do everything. Answering calls, booking, confirming, and greeting patients at once means something always gets dropped.
- Calls go unanswered during appointments. The phone rings while your team is with a patient, and the caller books somewhere else.
- Patients do not return on their own. Without recall and rebooking, one-time visits stay one-time.
Aesthetic and med-spa
- Ad and social leads go cold. You pay to bring inquiries in, and slow follow-up wastes the spend.
- High-value bookings slip through. A consultation that is not chased is a premium treatment that never gets booked.
- No-shows hit harder. When each appointment is worth more, every empty chair costs more.
What Susanoo runs for your practice
Appointment reminders that cut no-shows
automatic confirmations and reminders so fewer slots go empty.
Missed-call text back
calls your front desk cannot reach get an instant text, so the inquiry does not walk.
Fast inquiry response
new and ad-driven inquiries get answered quickly and guided to a booking, day or night.
Recall and rebooking
past patients get nudged to return at the right time, so the chair stays full.
Consultation follow-up
high-value consultations get chased until they book.
Reviews on autopilot
satisfied patients get asked for a review when they are happiest.
Covering this in-house means more front desk staff, a coordinator, and someone running marketing and recall. Susanoo delivers that work for one subscription. See what those roles would cost on the Team Calculator.
Try the Team CalculatorFront Desk Receptionist, Marketing Manager, Operations Manager
One subscription, the whole team
What changes
- Fewer empty slots, because reminders and recall keep the calendar full.
- A front desk that can breathe, because the phone and the follow-up are handled.
- More repeat visits, because patients get brought back instead of forgotten.
Explore your specialty
Medical and wellness cover a lot of ground. Find the page built for your practice.
Dental Practices
Answer every call, book and confirm appointments, and keep the chair full.
About 1 in 10 dental visits is a no-show
Chiropractic
Pick up every call, book the new patient, and keep plan-of-care patients rebooked.
Back pain is the top cause of disability worldwide
Physical Therapy
Book referrals fast, confirm every visit, and follow up so patients finish their plan.
About 70% of PT patients do not finish care
Med Spa & Aesthetics
Answer every consult request, book it, and keep your calendar full of paying clients.
A $17B+ industry, growing fast
Optometry
Answer every call, book exams, and bring lapsed patients back before they drift.
More than 1 in 5 skip a yearly eye exam
Veterinary
Answer every call, book the visit, and handle the overflow so no client is lost.
About 2 in 3 households own a pet
Mental Health & Therapy
Answer every inquiry with care, take their details, and get them booked or routed.
Nearly half with a mental health condition get no care