Susanoo for construction and trades
Every missed call is a job that went to someone else.
When you are on a job site, you cannot answer the phone, and the customer just calls the next name on the list. Susanoo answers, follows up, and books the work, so the jobs stop slipping away.
The Problem
Up to 62%
of calls to small businesses go unanswered
The job goes to whoever picks up first, and right now that is not you.
What We Do
- Answers every call.
- Books the job.
- Brings them back.
Where trades lose work
It is rarely the trade that loses the job. It is everything around it.
Emergency and on-site work (plumbing, HVAC, electrical, restoration)
- The call you cannot take is the job you lose. You are under a sink or on a roof, the phone rings, and the customer books whoever picks up first.
- Urgent work does not wait. A burst pipe or a dead furnace needs an answer now, not a callback after the job you are already on.
- Voicemail is a dead end. Most people who reach your voicemail never leave one. They just dial the next number.
Project and quote-driven work (roofing, contracting, remodeling)
- Quotes go cold. You send the estimate, the customer gets busy, no one follows up, and the job quietly disappears.
- The follow-up never happens. Between active jobs and new calls, chasing old quotes is the first thing to fall off the list.
- The slow bid loses. The contractor who responds and follows up first usually wins the work, even when the price is close.
What Susanoo runs for your shop
Missed-call text back
every call you cannot answer gets an instant text, so the lead knows you are on it and does not call the next guy.
Speed-to-lead follow-up
new leads get a fast, automatic response and a real sequence until they book.
Quote follow-up
estimates that go quiet get chased on their own, so fewer jobs slip through.
Booking and reminders
customers book, confirm, and get reminded without you touching the phone.
After-hours capture
the leads that come in nights and weekends get caught and worked, not lost.
Reviews on autopilot
happy customers get asked for a review at the right moment, so your reputation builds itself.
To do all of this in-house you would be hiring a receptionist, a dispatcher, a marketer, and someone to chase quotes. That is four salaries for work one subscription covers. See what those roles would cost on the Team Calculator.
Try the Team CalculatorFront Desk Receptionist, Marketing Manager, Operations Manager
One subscription, the whole team
What changes
- Fewer missed jobs, because every call and lead gets answered.
- More quotes turn into work, because the follow-up actually happens.
- Your day back, because the phone and the calendar run themselves.
Explore your specialty
Construction and trades cover a lot of ground. Find the page built for your trade.
Plumbing
Emergencies don't wait. Answer every one.
$15,400 average water claim
HVAC
When the season floods your phones, book every job.
Extreme heat is the #1 weather killer
Electrical
Safety calls can't go to voicemail.
1 in 8 home fires is electrical
Restoration
The first truck on site wins.
Mold starts in 24 to 48 hours
Roofing
Storms drive the surge. Catch every call.
Wind and hail is the #1 claim
General Contracting
You run the build. We run the phone.
83% of firms are short-staffed
Remodeling
The remodeler who follows up wins.
Half of remodels top $25,000