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The team

Meet your team.

One account manager and six specialists run your marketing, sales, operations, automation, AI and software.

Work starts on day one.

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Who does what

Each specialist runs one department.

Your specialists work across several accounts.

What they run

  • Social postsMarketing
  • EmailsMarketing
  • Blog and guidesMarketing
  • Your websiteMarketing
  • QuotesSales
  • Your pipelineSales
  • Sales trainingSales
  • Written processesOperations
  • SchedulingOperations
  • Weekly numbersOperations
  • New-hire onboardingOperations
  • Connected toolsAutomation
  • Invoice handoffsAutomation
  • Message sortingAI
  • Reply draftsAI
  • Call answeringAI
  • Custom softwareSoftware

Your account manager

One person you talk to.

One account manager you talk to

When you have a question, an idea or an approval, you go to your account manager.

One weekly call for your first 90 days

Monthly and quarterly reviews.

The Urgent Line. Weekdays until 9 p.m. and weekends 10 to 6, closed on holidays. If we miss you, leave a message and we'll call you back

Department Specialist What they run
Marketing Marketing specialist Your posts, emails, blog, guides and website, planned and written for you
Sales Sales specialist Quotes and your pipeline, plus training so your team can close. The selling stays with you.
Operations Operations specialist Written processes, scheduling, weekly numbers and new-hire onboarding
Automation Automation specialist Your tools connected; invoices and handoffs between your tools that run themselves
AI AI specialist AI built into your daily work: agents that sort messages, draft replies and answer calls, each trained only for the jobs you give it. A person reviews the call recordings to keep improving them.
Software Software specialist Software built around how you work
  • Marketing

    • Marketing specialist
    • Your posts, emails, blog, guides and website, planned and written for you
  • Sales

    • Sales specialist
    • Quotes and your pipeline, plus training so your team can close. The selling stays with you.
  • Operations

    • Operations specialist
    • Written processes, scheduling, weekly numbers and new-hire onboarding
  • Automation

    • Automation specialist
    • Your tools connected; invoices and handoffs between your tools that run themselves
  • AI

    • AI specialist
    • AI built into your daily work: agents that sort messages, draft replies and answer calls, each trained only for the jobs you give it. A person reviews the call recordings to keep improving them.
  • Software

    • Software specialist
    • Software built around how you work

Our standards

The rules we work by.

These rules apply to every account.

See the AI department

  1. Your account manager and six specialists start on your start date, the 1st or the 15th.

  2. In your first week we write your checklist together and both sign it.

  3. The Done-For-You Guarantee. Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge. Full guarantee terms

  4. One signed checklist, ticked off on your dashboard

  5. A report every month and a recap after every call

  6. First 90 days: we build it. After that: we run it, keep it current, and help you grow.

  7. We build your sales system, write the material and train your team. The selling stays with you.

  8. AI is a tool our team uses. The team is the product.

Our guarantees

The Right-Person Guarantee. Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.

How many times can I swap a specialist? As many as you need.

Read all three guarantees

FAQs

FAQs

Are the specialists my employees?

No. They're named to your account and work across several accounts, so you get each specialty without hiring for it.

Is paid advertising included?

No. It's a separate service with its own fee, and you pay the ad spend.

Who do I go to with a question?

Your account manager. When you have a question, an idea or an approval, you go to your account manager.

How often do we meet?

There's one weekly call for your first 90 days, and monthly and quarterly reviews. You also get a report every month and a recap after every call.

What if something urgent comes up?

Use The Urgent Line: weekdays until 9 p.m. and weekends 10 to 6, closed on holidays. If we miss you, leave a message and we'll call you back.

Your first discovery call is free. After that, $500.

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Your first discovery call is free. After that, $500.