Why do I need a backup if I use Google?
Google keeps your data running, but its own history is not a backup. On Premium, a separate copy outside Google lets us restore what was deleted. On Essentials, we help recover what Google itself still keeps.
Backup and recovery
On Premium, if it is deleted, it can come back.
On Premium, your email, calendar and Drive are backed up outside Google, so a mistake or a bad day does not cost you the files. Google's own history is not a backup, so we keep a separate copy.
On Essentials, we help you restore deleted email and files from what Google itself keeps, through the help desk.
What is included.
- Email, calendar and Drive backed up outside Google Premium
- Restores of deleted email and files through the help desk, from the backup on Premium and from Google's own trash and recovery on Essentials
- Backup status in your monthly security report Premium
- Laptop backup Premium
- A written recovery plan, with restore tests Premium
- Help answering cyber insurance questionnaires Premium
How it works.
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Premium: we connect the backup.
We link your Google accounts to the backup service and check that the first full backup finished.
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Premium: it runs on a schedule.
Every person on your team is protected. New staff are added when they join.
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Premium: we check it.
Each month we look at whether backups ran and whether any failed. It goes in your report.
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You ask, we restore.
Deleted an email or a file by mistake? Ask the help desk. On Premium we restore it from the backup. On Essentials we try to recover it from Google's own trash and recovery.
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Premium: we test it.
We practise a restore, so we know the backup works before you need it.
What can be restored.
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Email
Deleted an email by mistake? Ask the help desk. On Premium we restore it from the backup. On Essentials we try Google's own recovery.
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Files in Drive
Deleted a file by mistake? Ask the help desk. On Premium we restore it from the backup. On Essentials we try Google's own trash and recovery.
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Laptops (Premium)
Laptop backup is part of Premium, with a written recovery plan and restore tests.
FAQs
Are my laptops backed up?
Laptop backup is part of Premium. On Essentials, company files should live in your Google Drive or file portal, so they are not only on one laptop.
What is a recovery plan?
A written plan of who does what, and in what order, if something goes badly wrong. Premium includes one, with restore tests.
Free. 30 minutes.
Book your IT consultationRelated IT & Security pages.
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File portal
A secure portal for company files.
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Email and calendar
Company email on your own domain, with help moving.
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Cybersecurity
Protection in layers, from 2-step login to breach alerts.
IT & Security
Talk to us about your IT.
Tell us how many people and computers you have. We will tell you what we would look after and how setup would go.
On the call
- Your team, your computers and your email today
- What is not working, and what to fix first
- Which plan fits, Essentials or Premium
Free. 30 minutes.