What if someone is let go on the spot?
Tell us it is urgent. We suspend their access first and finish the rest of the checklist after.
New staff and leavers
Ready on day one. Shut off the same day.
A joiner checklist so a new person can start work on day one, and a leaver checklist so access ends the day you tell us.
We act on a request from a person you have named in advance.
What is included.
- New staff set up and leavers shut off the same day
- Computer ready on day one
- Access by role
- Training enrolled for new staff
- Email and files kept for the business when someone leaves
New staff.
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You tell us who is joining.
Name, start date, role, the type of computer and which groups and shared inboxes they need.
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We create their accounts.
Email, calendar and the groups they need, set up on your domain.
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We set up 2-step login.
With the new person at first sign-in, using a passkey or an authenticator app.
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We prepare the computer.
Enrolled, protected, encrypted and ready, and added to your device register.
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We give access by role.
Folders in your file portal and anything else they need.
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We start training and a first sign-in session.
Security training starts, and we show them the help desk, the portal and what the security tools do. On Premium, their account is also added to the backup.
Leavers.
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We check the request.
We confirm it with you by a second route, and ask when it takes effect, who takes over their mail and files, and whether anything must be kept untouched.
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We shut off their access.
Their Google account is suspended, they are signed out everywhere and their password is reset. We remove them from groups and shared inboxes, and close their file portal access.
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We list their shared logins.
Any shared passwords they knew are listed for you. You change them, and we help.
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We secure their computer.
We lock it, collect it and record it in the device register. We wipe it only when your named contact agrees in writing.
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We keep the business's mail and files.
Mail can be forwarded to the person you name. Files are handed over to them.
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We check nothing was missed.
The checklist is ticked and checked, and you get a written list of what was done.
Who can ask.
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Named in advance
At the start, you name the people who can ask us to add or remove staff.
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At least two
We recommend at least two named people.
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Anything unusual
If a request comes from anyone else, or looks unusual, we check with you by another route before we act.
FAQs
Can you read a leaver's mailbox?
Only when your named contact asks, and we may check with you first because of privacy questions. The mail stays with the business.
Do you decide who is hired or let go?
No. You do. We handle the access, the computer and the data.
Free. 30 minutes.
Book your IT consultationRelated IT & Security pages.
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Computer management
Windows, Mac and Chromebook enrolled, updated and watched.
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File portal
A secure portal for company files.
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Help desk and remote support
Every request logged and fixed by a person, by email or portal.
IT & Security
Talk to us about your IT.
Tell us how many people and computers you have. We will tell you what we would look after and how setup would go.
On the call
- Your team, your computers and your email today
- What is not working, and what to fix first
- Which plan fits, Essentials or Premium
Free. 30 minutes.