I run deals, leases, inspections and loans. One system cannot fit all of that, can it?
A checklist is written for each kind of file, and your pipeline stages use your own words. You still run every trade your way.
Who we work with
Your real estate or property business, with every department running in 30 days.
For the owner of a brokerage, a property management firm, an inspection company, a short-term rental business or a mortgage brokerage doing $500,000 or more a year with 2 to 49 users.
Your week between deals
One account manager and six specialists run your marketing, sales, operations, automation, AI and software, so the file behind each deal, tenancy or inspection has an owner while you are out at the showing, the unit or the closing.
A showing runs long, an inspection runs late, and the closing is at four.
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Marketing: The website still shows last quarter's market.
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Sales: A new enquiry lands during a showing and waits until you are back at your phone.
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Operations: The file for a closing, a lease or an inspection is half in email and half in a folder.
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Automation: One address is typed into the listing system, the calendar and a spreadsheet.
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AI: The checklist for each kind of file exists only in the heads of your longest-serving people.
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Software: The system you pay for does not match how your team works.
The six departments
Six departments, built around your deals, units and files.
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Marketing
The problem: The website goes quiet between one deal and the next.
What we do: Your marketing specialist plans posts and guides about your team and how you work, on a plan you approve.
You stop: Writing posts yourself.
You can tell: Your live checklist lists each guide and post once it is published.
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Sales
The problem: Nobody can say which deals are open, at what stage, or when each one should close.
What we do: We name your pipeline stages in your own words, add a field for the closing date you enter, and train your team in the process and the conversation. Your team does the selling, and Susanoo does not sell on your behalf.
You stop: Keeping every lead in your head.
You can tell: Every open enquiry sits on one board with its stage and its next task.
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Operations
The problem: Each kind of file has its own list of what belongs in it, and the lists live in people's heads.
What we do: We write a checklist for each kind of file you run (a deal, a tenancy, an inspection or a loan) from what you tell us belongs on it.
You stop: Hunting for a document and checking files by hand.
You can tell: Each kind of file has its written checklist, and every checklist is on your live checklist.
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Automation
The problem: Details are retyped between the listing system, the calendar and the inbox.
What we do: We connect your tools so a detail entered once updates the calendar, the CRM and the file, and we fix the automations we build when they break.
You stop: Copying data between systems.
You can tell: A test entry updates the calendar, the CRM and the file while nobody types.
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AI
The problem: Writing a clean checklist for each kind of file is slow, so it stays unwritten.
What we do: AI drafts your file checklists, with a person checking.
You stop: Writing every checklist from a blank page.
You can tell: The checklist names each AI task and the person who checks it.
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Software
The problem: A standard system treats every file the same way, and yours do not run alike.
What we do: On the 12-month term, we build the missing piece around your steps, such as a board that follows a job from request to done, and we host and maintain it for your first year.
You stop: Working around a tool that does not match.
You can tell: The plan is mapped by day 10, and the software itself is built on the 12-month term, as set out in Our guarantees.
First 30 days
The checklist starts with the items below, and each one carries a plain test for "done" on the checklist itself.
The whole timeline, from your start date to day 90, sits in Our guarantees further down.
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A CRM running by day 10, with every past client, current lead and partner in one place, each tagged by source.
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Pipeline stages in your own words, from enquiry to closed.
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A checklist for each kind of file you run.
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A post plan agreed and your first guide drafted.
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Your team trained, and the weekly numbers gathered on one dashboard.
Rules and tools
Tools we connect: Google Calendar, Calendly and Zoom for your calendar and calls, and Google Business Profile for your business profile.
Your transaction, listing and property management systems stay as they are.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
Is this for you
Is this for you?
A good fit
- You run a brokerage, a property management firm, an inspection company, a short-term rental business or a mortgage brokerage, and you do $500,000 or more a year with 2 to 49 users.
- You'll do your part: a weekly call for 90 days, tool access in week one, approvals within 3 business days.
Not a fit yet
- Under $500,000 a year. We'll send you free guides instead.
- A one-person business.
- You want someone to do the selling for you.
- You want paid advertising written into the plan.
Leads come from the systems behind them, so your account manager checks the fit with you during the discovery call.
Pick your business
Five kinds of business, each with its own page.
The price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
FAQs
My work comes from past clients and partners, not ads. Is there anything here for me?
Your CRM holds every past client, lead and referral partner in one place, each tagged by where they came from, so your team can see who has been in touch and who has not.
Do you replace the CRM or the transaction system we already use?
We build the CRM your team works in by day 10 and import from the old one. Your transaction and other systems stay as they are.
Who decides what goes on a file checklist?
You do. We write each checklist from what you tell us belongs on it.
Will you sell our listings or loans, or call our leads?
No. We build the system your team works in, and we train your people on it. The selling and the calls stay with you.
Will I have to change how we work?
Your showings, inspections and closings stay as they are. We build the CRM your team works in and tell you plainly which tools it can and cannot link to.
Your first discovery call is free. After that, $500.
Book the discovery callStart free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.