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Community and non-profit organizations

One calendar for shifts, grants and the board.

For executive directors and founders of community and non-profit organizations doing $500,000 or more a year with 2 to 49 users.

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Where it sticks

One calendar for volunteer shifts, grant dates and the day the board pack is due. Participants, volunteers, donors, funders and a board each want something different from you, and the dates are scattered across inboxes and sheets.

  • Operations: One person coordinates volunteer shifts, program sessions and events, and keeps each in a separate sheet.

  • Automation: The same activity numbers are typed into the donor database, a funder report and the board pack.

  • Operations: Grant and funder dates and contacts live in inboxes and in memory.

  • Marketing: One website has to speak to participants, volunteers, donors and funders, and nobody can tell what to do next.

What we build

  1. Operations:

    We build a shared calendar for volunteer shifts, programs and events. You stop being the only person who knows who is where. The calendar is listed on your live checklist.

  2. Operations:

    We build a calendar of the grant and funder dates and contacts you enter, with reminders to your own team. Grant writing is not offered. You stop hunting through inboxes for a date.

  3. Automation:

    We connect your donor and fundraising database and your other tools so each figure is entered once, and we prepare a report pack from your own data for you to check and send yourself. Each month's report lists the connections that ran.

  4. Marketing:

    Your marketing specialist builds a website with a clear first step for each audience, and plans posts and guides for you to approve. The progress report names what was published.

  5. Software:

    On the 12-month term, a board and funder report pack can be built from the build pool, and the build plan you see by day 10 shows what is mapped.

First 30 days

Seven items start your checklist, each with its own plain test for "done".

  1. Access in the first week covers your books, donor database, phone numbers and website.

  2. The CRM is running by day 10, with paths for program inquiries, for volunteers and for funders and donors.

  3. One calendar for every funder, grant and report date, each with an owner and a reminder to your own team.

  4. Your donor database connected to your other tools.

  5. A shared calendar for volunteers and programs.

  6. The layout of a board and funder report pack, drawn from your own data.

  7. Your team trained on the calendars, the CRM and the new report pack.

Tools and rules

Tools we connect: Google Calendar for shifts and events, Zoom for calls, QuickBooks and Xero for the books, and your Google Business Profile listing and Facebook page.

Your donor and fundraising database stays in place, and we connect it to your other tools.

Tool names belong to their owners. Susanoo is not affiliated with them.

State rules apply.

FAQs

Can you take over our grant writing?

No. We keep your grant dates and contacts in one calendar, and the writing stays with your team.

We already have a donor database. Does it stay?

Yes, it stays. We connect it to your other tools so that each figure is entered once.

Our funders each want a different report. Can you produce them?

We prepare drafts from your own data for you to check and send yourself, and we keep every funder date in one calendar.

Can volunteer shifts live in the shared calendar?

Yes. The calendar shows each volunteer shift and each program session in one place.

Can one website serve participants, volunteers, donors and funders?

Your marketing specialist builds a website with a clear first step for each audience, and plans posts and guides for you to approve.

Your first discovery call is free. After that, $500.

Book the discovery call

The price

Prices start at $5,000 a month

Prices in USD, plus applicable taxes

See pricing

Our guarantees

If we fall behind, you stop paying.

  1. Day 1

    Work starts.

  2. Day 10

    Your CRM is running and your build is mapped.

  3. Day 30

    Every department running.

    Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.

  4. Day 90

    Full effect.

  1. The Done-For-You Guarantee

    Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.

  2. The One Less Hat Guarantee

    By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.

  3. The Right-Person Guarantee

    Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.

Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.

A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.

Full guarantee terms

Start free

Hand off your first hat this month.

Tell us your industry and which hats you wear, and you'll know what to hand off first.

Your first discovery call is free. After that, $500.