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Childcare centers

A center the whole team can run.

For childcare centers doing $500,000 or more a year with 2 to 49 users.

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Where it sticks

A center where the director is not the only one who knows the week. Rooms are grouped by age, children move up on a birthday, and every empty space is tuition that does not arrive this month.

  • Operations: The sick-day cover chain and the room schedule live in the director's head, so one absence takes the morning.

  • Sales: Tours are booked from the director's own phone, and the list of waiting families was last reviewed some time ago.

  • Automation: Tuition is recorded in more than one place, and someone copies the figures from the payment tool into the books.

  • Software: Which room has space? Nobody can say without opening three tools, one each for enrollment, tuition and attendance.

What we build

  1. Operations:

    We write down what happens when a teacher calls in sick, and who decides each step, then train the team on it. The same goes for opening and closing. You stop running the morning scramble. The checklist shows each written process and who has been trained, and someone who did not write the steps has run through them.

  2. Sales:

    In the CRM, every inquiry gets a stage and a last contact. We train the director or front desk to guide a tour toward a decision. You still lead every tour. You stop keeping track of each family in your head. The CRM lists every inquiry with its stage.

  3. Automation:

    We connect the payment tool (Stripe or Square) to the books (QuickBooks or Xero), so a payment is entered once. Anything that does not match goes to a person. The checklist lists each automation we build.

  4. Software:

    On the 12-month term, where your tools leave a gap, we build the piece that fills it from the build pool, and you choose what goes in. The first build is a weekly numbers view for the director: open spaces by room, and tuition received against tuition expected, as counts and totals only. You stop opening three tools on a Monday.

  5. Marketing:

    We keep a content calendar of posts and guides tied to your term dates, for you to approve. The progress report breaks the inquiries down by where they came from.

  6. AI:

    AI drafts the first version of your staff handbook and your website text from the director's own notes. A person on your team signs off each draft.

First 30 days

Seven items come first, each with a plain test for "done" on your checklist.

  1. Access in week one: the payment tool, accounting, website, phone line and calendar.

  2. A room map: each room, its age group, its hours and who covers it.

  3. Read the website as a first-time parent and list every unanswered question.

  4. Your CRM running by day 10, its stages agreed with you.

  5. Every payment path from the payment tool to the books, mapped.

  6. The steps for sick-day cover and who decides, written.

  7. The weekly numbers view for the director, agreed.

Tools and rules

Tools we connect: Stripe or Square for payments, QuickBooks or Xero for the books, and Google Calendar, Calendly or Zoom for your calendar and calls, along with your Google Business Profile listing and Facebook page.

Your childcare management software, your phone and your email stay as they are.

Tool names belong to their owners. Susanoo is not affiliated with them.

State rules apply.

FAQs

Can the director see open spaces without opening three tools?

Yes. The first build is a weekly view of open spaces by room, with tuition received and tuition expected, as counts and totals only.

Who covers a room when someone is sick?

Your team does. We write down the cover steps with you and train people on them, so the director is not the only one who knows them.

My rooms are full. What would you do for me?

First we write down the processes, then we put your weekly numbers in one view. After that the plan can point to a second site or more rooms.

Does AI have a place in running my center?

In the paperwork behind the rooms: the handbook and the website text start as AI drafts from your notes, and a person on your team signs off each one.

How does tuition get from the payment tool into the books?

We connect the payment tool (Stripe or Square) to the books (QuickBooks or Xero), so a payment is entered once. Anything that does not match goes to a person.

Your first discovery call is free. After that, $500.

Book the discovery call

The price

Prices start at $5,000 a month

Prices in USD, plus applicable taxes

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Our guarantees

If we fall behind, you stop paying.

  1. Day 1

    Work starts.

  2. Day 10

    Your CRM is running and your build is mapped.

  3. Day 30

    Every department running.

    Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.

  4. Day 90

    Full effect.

  1. The Done-For-You Guarantee

    Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.

  2. The One Less Hat Guarantee

    By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.

  3. The Right-Person Guarantee

    Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.

Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.

A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.

Full guarantee terms

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Hand off your first hat this month.

Tell us your industry and which hats you wear, and you'll know what to hand off first.

Your first discovery call is free. After that, $500.