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Before-and-after-school programs

Two shifts, several schools and part-time staff, all on one board.

For before-and-after-school operators doing $500,000 or more a year with 2 to 49 users.

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Where it sticks

Hours split into a short morning shift and a long afternoon shift, and the school is both your partner and your source of families.

  • Sales: Each school is a relationship, and its contact, its renewal date and what was agreed sit in one person's memory.

  • Operations: Part-time staff are split across sites and shifts, and a gap gets found at 7 in the morning.

  • Software: Nobody can see from the office who is scheduled at which school, on which shift.

  • Automation: Each payment is copied by hand from the payment tool into the books.

What we build

  1. Sales:

    We set up each school as an account in the CRM, with its contact, the date its arrangement comes up for renewal and the last conversation. We train your lead to run the renewal conversation, and you stop carrying the school list in your head. The CRM shows every school with its contact and its renewal date.

  2. Operations:

    We build a staffing board for the week, by site and shift, with written steps for a gap and for bringing on a part-time hire. The board and the steps are on your checklist, along with the training for your team.

  3. Software:

    On the 12-month term, the first build is a site-by-shift view for you as the operator that shows who is scheduled where. It holds staff data only.

  4. Automation:

    Your payment tool and your accounting tool are linked, so a received payment is entered once.

First 30 days

Six items start the checklist, with a plain test for each.

  1. Access in week one: your staff scheduling tool, payment tool, accounting, website and calendar.

  2. A list of every school, with its contact, what was agreed and its renewal date.

  3. Your CRM running by day 10, with each school held as an account and each enquiry at a stage.

  4. Every shift at every site mapped, with who covers it.

  5. Written steps for a staff gap and for bringing on a part-time hire.

  6. A staffing board agreed with you.

Tools and rules

Tools we connect: Stripe or Square for payments, QuickBooks or Xero for the books, and Google Calendar or Calendly for your calendar.

Your staff scheduling tool and your phone setup stay as they are.

Tool names belong to their owners. Susanoo is not affiliated with them.

Provincial rules apply.

FAQs

Is this for a small program?

Programs under $500,000 a year start with our free guides.

From $500,000 a year with 2 to 49 users, the discovery call is the next step.

Do you work with the schools?

We set up the way you track each school and train your lead for the renewal conversation. The relationship itself stays with you.

How do you handle split shifts?

We build a site-by-shift board and written cover steps, so gaps show on the board.

What will I see first on my desk?

A site-by-shift view for you as the operator, showing who is scheduled at which school.

How do you handle a part-time hire who starts mid-term?

The written steps for bringing on a part-time hire go on your checklist, and the staffing board shows where the new person sits.

Your first discovery call is free. After that, $500.

Book the discovery call

The price

Prices start at $5,000 a month

Prices in CAD, plus applicable taxes

See pricing

Our guarantees

If we fall behind, you stop paying.

  1. Day 1

    Work starts.

  2. Day 10

    Your CRM is running and your build is mapped.

  3. Day 30

    Every department running.

    Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.

  4. Day 90

    Full effect.

  1. The Done-For-You Guarantee

    Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.

  2. The One Less Hat Guarantee

    By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.

  3. The Right-Person Guarantee

    Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.

Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.

A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.

Full guarantee terms

Start free

Hand off your first hat this month.

Tell us your industry and which hats you wear, and you'll know what to hand off first.

Your first discovery call is free. After that, $500.