Behavioural and developmental support services
For behavioural and developmental support services doing $500,000 or more a year with 2 to 49 users.
Each funding stream keeps its own dates, and practitioner time is split across rooms and online, so someone has to hold the whole week together.
Operations: Practitioner time across rooms and online all runs through one person.
Automation: Hours are typed again for each funding stream's report and invoice.
Software: Nothing fits how a funded program runs, and each stream's dates are tracked in a way only one person understands.
Operations:
We build one availability view across practitioners, in-person rooms and online rooms, connected to your calendar tool, and a gap alerts a named person on your own team. You stop holding the whole week in your head. The view is listed on your live checklist.
Automation:
For each funding stream, we build a calendar of its dates and contacts that you give us, with reminders to your own team, and we prepare report drafts from your own program totals for you to check and send yourself. You stop retyping. The monthly report shows what ran.
Software:
On the 12-month term, a tracker of each funding stream's dates and totals, and a report pack, can be built from the build pool and hosted and maintained in your first year. The build plan you see by day 10 shows what is mapped.
Four items come first on your checklist, each with its own plain test for "done".
Access in week one covers your phone numbers, website and books.
A calendar for each funding stream, with the contracts, reports and dates you give us, each with an owner and a reminder to your own team.
One availability view for practitioners and rooms, in person and online, with a gap alerting a named person on your own team.
Your team trained on the scheduling view and the calendars.
Tools we connect: Google Calendar for the session schedule, Zoom for calls, and QuickBooks or Xero for the books.
Your case or client record system, and every funder's reporting portal, stay yours.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
We build one calendar of the dates you give us, with reminders to your own team, and a report pack from your own numbers. Each funder's own system stays as it is.
Yes. It is one shared view that connects to your calendar tool, and a gap alerts a named person on your team.
You or your team do. We prepare drafts from your own program totals for you to check and send yourself.
Work starts on your start date. The first items are the scheduling view and the funding calendar.
Access to your phone numbers, website and books. After that, your team is trained on the scheduling view and the calendars.
Your first discovery call is free. After that, $500.
Book the discovery callPrices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
Day 1
Day 10
Day 30
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
Day 90
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.
