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Tutoring and learning centres

Packages of sessions are the sale.

This page is for tutoring and learning centre operators at $500,000 or more a year with 2 to 49 users.

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Where it sticks

Parents buy a package of sessions in a subject, so the work is a timetable, a package count and the point where a package ends.

  • Sales: A trial session gets booked, but nobody has shown the team how to guide a parent from the trial to a package.

  • Operations: The timetable of tutors, rooms and students is a spreadsheet that one person understands.

  • Software: Packages, sessions used and sessions left live in a notebook or a sheet.

  • Automation: A package payment is written down in one place and copied into the books in another.

  • Marketing: Subject guides never get written, because the week fills up first.

What we build

  1. Sales:

    We track each enquiry in the CRM from first contact to trial to package, and we train your lead to guide the trial conversation. Your lead keeps that conversation. The CRM shows every enquiry with its stage.

  2. Operations:

    We move the tutor and room timetable into one shared place and write the steps for moving a session. You stop being the only person who can move a session. The steps, and the people who have used them, are on your checklist.

  3. Software:

    On the 12-month term, the first build is a package view for you as the owner: packages sold, sessions used and sessions left, as totals.

  4. Automation:

    We connect your payment tool to your accounting tool, so each package payment is recorded once.

  5. Marketing:

    We plan guides for each subject and level, for you to approve.

First 30 days

Six items fill the first month of your checklist, each paired with a plain test.

  1. Access in week one: your payment tool, accounting, website and calendar.

  2. A list of every subject, level and package, and what each one includes.

  3. By day 10 the CRM follows each family through trial booked, trial done and package.

  4. The tutor and room timetable moved into one shared place.

  5. Written steps for moving a session.

  6. A package view agreed with you, as totals.

Tools and rules

Tools we connect: Stripe or Square for payments, QuickBooks or Xero for the books, Google Calendar and Calendly for your calendar, and Zoom for sessions you teach online.

Your tutoring scheduling tool stays in place.

Tool names belong to their owners. Susanoo is not affiliated with them.

Provincial rules apply.

FAQs

Is this for a small tutoring business?

It is for operators at $500,000 or more a year with 2 to 49 users. Under that, your account manager tells you on the call and points you to the free guides.

Can you get me more students?

A higher count of enquiries does not fix a business whose systems leak. Your account manager talks through the fit with you on the discovery call.

Do you replace my scheduling tool?

No. Your tool keeps doing that job.

What if a tutor cannot make a session?

The written steps for moving a session cover it, and the shared timetable shows each tutor's sessions and each room's use.

Where does AI help a learning centre?

In first drafts of guides and written steps, built from your notes. Someone on your team approves each one before it is used.

Your first discovery call is free. After that, $500.

Book the discovery call

The price

Prices start at $5,000 a month

Prices in CAD, plus applicable taxes

See pricing

Our guarantees

If we fall behind, you stop paying.

  1. Day 1

    Work starts.

  2. Day 10

    Your CRM is running and your build is mapped.

  3. Day 30

    Every department running.

    Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.

  4. Day 90

    Full effect.

  1. The Done-For-You Guarantee

    Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.

  2. The One Less Hat Guarantee

    By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.

  3. The Right-Person Guarantee

    Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.

Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.

A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.

Full guarantee terms

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Hand off your first hat this month.

Tell us your industry and which hats you wear, and you'll know what to hand off first.

Your first discovery call is free. After that, $500.