Our jobs start in the middle of the night. Can a system help?
We build the on-call board and the job file around that.
Restoration
The work starts with an emergency.
For restoration companies doing $500,000 or more a year with 2 to 49 users.
Where it sticks
Keep the crew, the notes and the file together. An on-call board for your crews, one job file for notes, photos and measurements, and one board that shows every open job.
-
Operations: An emergency needs a crew, equipment and one owner for the job straight away, and the on-call plan lives in someone's head.
-
Software: Notes, photos and measurements from one job end up on different phones, so the file is slow to put together.
-
Automation: The same job details are typed again for the crew, the supplier and the office.
-
Sales: You cannot see which jobs are open, which are waiting on another party, and which are done.
What we build
-
Operations:
We build an on-call board that shows the day's crews, who owns each new job and what comes next. You stop sorting it out by phone call. The board is on your checklist, and each crew lead has opened it on a phone.
-
Software:
We build one job file with fields for notes, photos and measurements, filled in from the phone on site. You stop collecting them afterwards. The job file is on your checklist.
-
Automation:
We start the crew entry, the supplier list and the office record from a single job entry, so the details are typed once.
-
Sales:
We build one board with every open job and its stage, including the jobs that wait on another party.
First 30 days
Each of the seven opening items on your checklist has a plain test for done.
-
Access comes first: the books, the calendar, the phone numbers and whatever job software the office uses, all in week one.
-
Your pipeline is set up in the CRM by day 10: call, on site, in progress, waiting, done.
-
An on-call board for your crews.
-
A job file with notes, photos and measurements.
-
One job entry that fills the crew, supplier and office records.
-
A link from each job to its invoice in your accounting tool.
-
Crew leads trained to open the board and fill in the job file from a phone.
Tools and rules
Tools we connect: QuickBooks or Xero behind your invoices, and Google Calendar for crew days.
The job management software you use today can stay. Your build plan sorts what we link to it from what we build new.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
Can you keep photos and notes for each job?
Yes. The job file saves them from the phone on site.
Can I see every open job at once?
Yes. One board lists each open job with its stage, including any that wait on another party.
Does one job entry really fill three records?
Yes. The crew entry, the supplier list and the office record all start from it.
Who owns a new job when the call comes in?
The on-call board names the owner of each new job, and your crew leads open it on a phone.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
-
Day 1
Work starts.
-
Day 10
Your CRM is running and your build is mapped.
-
Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
-
Day 90
Full effect.
-
The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
-
The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
-
The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.