Can each visit have its own record?
Yes. Each visit gets a record with the fields you choose, and one customer opens with the whole history.
Pest control
Urgent calls and due visits, on one schedule.
For pest control companies doing $500,000 or more a year with 2 to 49 users.
Where it sticks
A visit record for every visit, a view of who is due, and a repeat-service offer built into the first treatment.
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Software: What was done at each visit is on paper or in the technician's head.
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Operations: Due visits, technician availability and urgent calls all compete for the same day.
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Sales: A one-off call turns into a repeat customer only when the technician remembers to offer repeat service.
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Automation: The invoice for each visit and its payment depend on someone entering them.
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Marketing: The busy months leave no time for the website or the guides.
What we build
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Software:
We build a visit record for each visit, with the fields you choose: date, technician, address and what was done. You stop reconstructing past visits, and one customer opens with the whole history.
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Operations:
We add a due-visit view to the schedule and keep room in each day for urgent calls. You stop counting by hand which customers are due. The view is on your checklist, and each technician has opened it.
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Sales:
We add a repeat-service step to the quote path, so every first treatment ends with the option on the technician's list. The technician presents it, and the selling stays with your team, which we train.
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Operations:
We put an urgent flag on your request form, so an urgent request lands at the top of your pipeline.
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Automation:
Each visit's invoice and its payment are linked to your accounting tool, so you read paid status in the books.
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Marketing:
We plan your website, guides and posts around your busy and slow months.
First 30 days
Six items sit first on your list, and each has its own plain test.
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We need access to the books, the calendar, email and phone numbers in week one, plus whatever software runs your visits.
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Your customer list cleaned: address, cycle, price per visit, next visit and notes.
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The visit record fields agreed with you and built.
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A shared schedule with the due-visit view and the urgent flag on your request form.
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Each visit's invoice and its payment linked to your accounting tool.
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Your technicians and office trained, and the weekly call booked.
Tools and rules
Tools we connect: QuickBooks or Xero for each visit's invoice, Google Calendar for the visit schedule, Stripe or Square for taking payment, and Google Business Profile for your listing details.
A route tool built for pest work can stay. The discovery call is where we see what it records.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
Will urgent calls wreck my route?
Urgent requests show at the top of your pipeline, and the schedule keeps room you choose for them.
Can my technicians keep working the way they do?
The technicians who use it are trained, and the weekly call checks it is in use.
Who offers the repeat service to a one-off customer?
The technician does. The first treatment ends with the option on the technician's list, and your team does the selling.
How does the schedule show who is due?
Each customer carries a next visit, and the due-visit view lists the ones coming up.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.