How do you handle customers who have their windows cleaned every few months?
Each customer carries a cycle, and the schedule shows who is due.
Window cleaning
Every customer on a cycle, every next visit on the calendar.
For window cleaning companies doing $500,000 or more a year with 2 to 49 users.
Where it sticks
A cycle for each customer, a quote that follows pane count, and one record for every home.
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Operations: Each customer is on a cycle, and the next visit date is worked out by hand and grouped by area.
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Sales: A quote by pane count waits until someone counts.
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Software: Pane counts, cycle, last visit and notes for an address sit in different places.
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Marketing: The website does not say which areas you serve or which kinds of windows you clean.
What we build
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Operations:
We build a cycle calendar. Each customer carries a cycle and a next-visit date, and the schedule groups addresses by area. You stop working out who is due.
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Sales:
We build a quote form that takes the pane count or the home size, and a template that uses your rates. Nothing goes live until you approve the template.
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Software:
We build one record per customer: panes, cycle, last visit and notes for the crew.
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Marketing:
We write a service-area page for each area you cover on your website, and keep your business listing current in Google Business Profile.
First 30 days
Five items go first on your checklist, each with a plain test for done.
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We ask you to open up your books, calendar, email, phone numbers and any scheduling software during week one.
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Your customer list cleaned: address, panes or size, cycle, price and next visit.
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The cycle calendar live, so each customer shows its next visit and the schedule groups it by area.
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A rain-reschedule playbook for the cycle, which proposes the moves and waits for your approval.
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Your service-area pages and listing for you to review, and your crew pairs and office trained, with the weekly call booked.
Tools and rules
Tools we connect: QuickBooks or Xero for the books, Stripe or Square for taking payment, Google Calendar for the cycle, and Google Business Profile for your listing.
Cycle or route software built for window work can stay. The discovery call is where we check what it holds.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
I quote by panes. Can the quote do that?
The form takes the count and the template uses your rates.
Can one record hold a home's pane count and what the crew should know?
Yes. The customer record keeps the panes, the cycle, the last visit and the crew's notes on one screen.
What happens when a customer changes their cycle?
The cycle on the customer record changes, and the next visit date moves with it.
Do I need a page for each area I serve?
We plan a service-area page for each area you cover, and you review each one before it is published.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.