I bill insurers and patients on one visit. Can you work around that?
Yes. Keep your practice system. We write the claim hand-off steps for your staff, so each visit has a named owner for the insurer's share and for the patient's share.
Dental practices
One visit, two payers, one schedule.
For dental practices with several practitioners, doing $500,000 or more a year with 2 to 49 users.
Where it sticks
One visit, two payers, and a schedule that more than one person can read. A hygiene visit repeats on its own rhythm, one visit can carry an insurer's share and the patient's share, and a treatment plan is either taken up or left sitting. We write the steps around each.
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Operations: The doctor column and the hygiene column follow different rules, and one person understands both.
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Sales: A treatment plan is presented and an estimate is given, and then nobody owns what happens next.
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Automation: Claim details and balances owed are typed again as they move from one tool to the next.
What we build
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Operations:
We write the schedule rules down first: which column, whose hours, who covers whom. Once you have signed the rules, your dentists, hygienists and front desk are trained on them. You stop being the answer to every question about how the day works. The signed rules and the training are on your checklist.
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Sales:
We write an estimate procedure that says who presents a treatment plan, who records the answer and who owns the next step. Your dentists present the plan, and the procedure covers what happens around it. The written procedure is on your checklist with a named owner.
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Automation:
We write the claim hand-off steps: who submits, who chases an insurer, and where a rejected claim goes. You stop finding out about a rejected claim by accident. Each hand-off has a named owner on the checklist.
First 30 days
Six items open your checklist, each with its own plain test for "done".
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Week one starts with access to your phone numbers, website and listing profile, plus your accounting tool.
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Schedule rules for the doctor column and the hygiene column, written and signed by you.
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Cover steps for a doctor or hygienist who is away, written.
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The estimate procedure, written, with a named owner for each step.
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The claim hand-off steps, written, with a named owner for each.
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Dentists, hygienists and front desk trained on the schedule rules, the estimate procedure and the claim hand-offs.
Tools and rules
Tools we connect: QuickBooks or Xero for the books, Stripe or Square for payments, Google Calendar for practitioner hours and Google Business Profile for your listing details.
Your practice management software, with its charting, booking, claims and insurance checks, stays in place.
Tool names belong to their owners. Susanoo is not affiliated with them.
State rules apply.
FAQs
Our two columns follow different rules. Can anyone outside the practice learn both?
Yes. The rules for each column are written and signed by you before anything is built, and the team is trained on both.
Who presents a treatment plan once the procedure is written?
Your dentists do. The procedure sets out who records the answer and who owns the next step.
What happens to a rejected claim?
The hand-off steps name who owns it, where it goes and who tells the dentist. Your team does the work, and we write the path.
I am a solo dentist. Does this plan reach a practice like mine?
Not yet. This plan starts at $500,000 a year with several practitioners and 2 to 49 users. Until then, your roadmap and free guides are yours.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in USD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.