Can it handle freezes and plan changes?
We build the rules your app lacks, and they are set out in the build plan by day 10.
Gyms and fitness studios
Members, classes and the floor, run from one place.
For gyms and fitness studios doing $500,000 or more a year with 2 to 49 users.
Where it sticks
The business runs on standing memberships, a class timetable and a floor members use without booking. We build the rules, the timetable and the routines around that.
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Software: The gym app does not match how you sell: freezes, family or corporate plans and class limits.
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Operations: Front-desk, coaching and cleaning routines live in a few people's heads, and a new hire learns by watching.
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Sales: Trial and tour enquiries arrive in several places.
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Automation: Membership and payment totals are typed into the books by hand.
What we build
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Software:
We build the missing member rules, such as freezes, plan types and class capacity, around how you sell. The software is hosted and maintained in your first year, on the 12-month term, and your plan for it is mapped by day 10.
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Sales:
We build one inbox for enquiries and trial requests, write a plan and price options sheet and train your front desk. The tour and the join stay with your front desk.
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Operations:
We write opening, closing, coaching and front-desk routines, plus a plan for onboarding each new staff member. You stop explaining the same steps to every hire. Your checklist lists each routine and marks it once the front desk and coaches have run it.
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Automation:
Payments and membership data flow into your books (Stripe, Square, QuickBooks or Xero, as you use them), and we fix the automations we build when they break.
First 30 days
A gym starts with six checklist items, each with its own test for "done".
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Access in week one: your gym management app, payment tool, calendar, listing, social accounts and accounting tool.
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Your CRM set up by day 10, with a structure for members, plans and visits.
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A build plan mapped by day 10 for plan types, freezes and class limits, approved by you within 3 business days.
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Your class timetable and capacity rules in one place.
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Every enquiry source landing in one place: the website form, social messages and your listing.
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Your staff routines written and your team trained on them.
Tools and rules
Tools we connect: Google Calendar for your timetable, Stripe and Square for card payments, QuickBooks and Xero for the books, and Google Business Profile and Facebook for your listing and page.
Gym and studio management software stays yours to choose, and we build the member rules it lacks.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
Members use the floor without booking. Does the timetable still work for us?
Yes. Booked classes and their limits sit in one timetable, and the open floor does not need a slot.
Can it run family and corporate plans?
Plan types are part of the software build, set out with you in the plan you approve by day 10.
Where do trial and tour requests go?
Every trial and tour request lands in the one inbox, and the CRM shows where each one stands.
Will my front-desk staff have to learn another app?
Each person is shown the screens their own job uses, and the checklist shows who has logged in.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.