Can it track class passes and their balances?
Yes, in the software department's build, set out by day 10.
Yoga and Pilates studios
A seat in a class is the product.
For yoga and Pilates studios doing $500,000 or more a year with 2 to 49 users.
Where it sticks
Hold passes, waitlists and teachers in one timetable. Classes are capped, passes are spent one class at a time, and each teacher owns set slots, with workshops running as separate events that have their own seats. We build the timetable and the pass rules around that.
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Operations: The timetable, teacher availability and substitutes live in one spreadsheet and a group chat.
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Software: The booking app handles classes, but not pass balances, waitlists with cutoffs or workshops with their own rules.
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Marketing: The class calendar and the workshops are announced late, or in a different way each time.
What we build
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Operations:
We build one timetable with teachers, rooms and cover, and write routines for opening, closing and substitute cover, then train your team on them. You stop arranging cover in a group chat. The checklist lists every routine and marks each when your teachers have it.
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Software:
We build the pass, waitlist and workshop rules around how you sell. The software is hosted and maintained in your first year, on the 12-month term, and the plan is mapped by day 10.
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Marketing:
We time posts and guides to your class calendar and each workshop, keep your Google profile current and report back on what was published.
First 30 days
Seven items head a studio's checklist, and each is paired with a test for "done".
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Access in week one: your class booking app, calendar, payment tool, listing, social accounts and accounting tool.
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Your CRM set up by day 10, with a structure for students, passes and class bookings.
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A build plan mapped by day 10 for passes, waitlists and workshops, approved by you within 3 business days.
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One timetable with your teachers, rooms and class limits.
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Workshops set up as events with their own seats.
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A first month of class and workshop posts, planned for your approval.
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Your teachers trained on the timetable and the cover routine.
Tools and rules
Tools we connect: Google Calendar and Calendly for your calendar, Zoom for online classes, Stripe and Square for card payments, QuickBooks and Xero for the books, Shopify if you sell retail online, and Google Business Profile and Facebook for your listing and page.
Studio software that holds classes, passes and billing stays yours to choose, and we build the pass and waitlist rules it lacks.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
Can it run a waitlist with a cutoff?
Yes, built to your own policy.
Can workshops run alongside classes?
Yes, as events with their own seats and rules.
Can online classes run through the same timetable?
Yes. Online and in-studio classes share one timetable, each with its own class limit.
Who covers a class when a teacher is out?
The substitute routine is written down and the timetable shows who can take the class, so cover is no longer arranged in a group chat.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.