Can the schedule match a service length to the right technician?
Yes. That rule is built by the software department and set in the build plan by day 10.
Nail salons
Short slots add up. Fit each one to the right technician.
For nail salons doing $500,000 or more a year with 2 to 49 users.
Where it sticks
A day is a stream of short, similar appointments, and the walk-in line is part of the work. What matters is fitting each service to a technician and a slot of the right length.
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Operations: Technician schedules, service lengths and breaks sit in one spreadsheet, and a two-hour set lands in a one-hour gap.
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Software: The booking app does not match a service length to the technician who can do it, or run a walk-in queue beside the diary.
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Marketing: The work is visual, yet posts go out only when someone has a spare hour.
What we build
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Operations:
We build one schedule with each technician's hours, breaks and the service lengths they cover, and we write opening and walk-in routines for your team and train them. You stop redoing the day's grid by hand. The routines are ticked off on your checklist, and a test day has been run from start to finish.
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Software:
We build the missing rule, for example a service length matched to a technician, and a walk-in queue that sits beside the diary. The software is hosted and maintained in your first year, on the 12-month term, and your build plan is mapped by day 10.
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Marketing:
We plan posts and guides on a schedule you approve, keep your Google profile current and give you a report of what was published. You stop posting at midnight.
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Sales:
Your front desk keeps the conversation with each client, and we build the one inbox they work from.
First 30 days
Seven items fill a nail salon's first month, each with a test for "done".
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Access in week one: your booking app, calendar, card payments, listing, social accounts and books.
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Your CRM set up by day 10, with a place for clients, visits and technicians.
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A build plan mapped by day 10, with your service lengths and technician rules, approved by you within 3 business days.
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One schedule in place for all technicians.
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Each enquiry source feeding one inbox for the whole front desk.
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Month-one posts planned on a schedule you approve.
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Your team trained on the schedule and the walk-in routine.
Tools and rules
Tools we connect: Google Calendar for the diary, Square and Stripe for card payments, QuickBooks and Xero for the books, and Google Business Profile and Facebook for your listing and page.
Your salon booking app stays your choice, and the rules it lacks go into the build plan.
Tool names belong to their owners. Susanoo is not affiliated with them.
Provincial rules apply.
FAQs
We are walk-in heavy. Does everything have to be an appointment?
No. We start from how you take clients today and build a queue beside the diary.
Can the schedule keep a technician's break from being booked over?
Yes. Breaks and the service lengths each technician covers are part of the schedule we build.
Can you handle add-on pricing?
We build the rules your app lacks and connect your payments to your books.
Our team learns by watching. How does a new technician pick it up?
The opening and walk-in routines are written down, so a new technician starts from the page and not from watching.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in CAD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.