Can you handle several doctors' calendars?
The schedule rules are written first and you sign them, and anything we build afterwards follows them.
Veterinary
Several doctors, one schedule, and urgent cases that arrive anyway.
For veterinary clinics with several doctors, doing $500,000 or more a year with 2 to 49 users.
Where it sticks
The animal's owner pays, the record belongs to a pet, and an urgent case lands in the middle of booked time. We write the steps around that.
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Operations: Each doctor has their own hours, rooms and surgery days, and one person understands how they fit.
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Operations: An urgent case walks in with no written step for who greets, who tells the doctor and which slot moves.
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Automation: Wellness plans and what each one includes are tracked by hand, and payment dates slip.
What we build
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Operations:
We write the schedule rules down: each doctor's hours, their rooms, their surgery days and the cover for each. You sign them first, and the training follows. Your checklist lists the signed rules and the date each person was trained.
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Operations:
We write the steps for an urgent case, with business steps only: who greets, who tells the doctor and which slot is held. The steps cover handling, and clinical decisions stay with the clinic. You stop making those calls on the spot. Each urgent-case step has a named owner on your checklist.
First 30 days
Your checklist leads with four items, and each is tied to a plain test for "done".
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Week one: your clinic phone numbers, website, listing profile and accounting tool.
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Schedule rules for every doctor, written and signed by you.
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The urgent-case steps, written and handed to your staff.
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Doctors, technicians and front desk trained on the schedule rules and the urgent-case steps.
Tools and rules
For payments and the books you can use Stripe, Square, QuickBooks or Xero, and Google Calendar carries each doctor's hours. Your listing details sit on Google Business Profile.
Your practice management system, with its records for each pet and its stock, stays in place.
Tool names belong to their owners. Susanoo is not affiliated with them.
State rules apply.
FAQs
What about urgent walk-ins?
We write your business steps for them, and clinical decisions stay with the clinic.
Do you decide who is seen first?
No. The steps only say who greets, who tells the doctor and which slot is held. Your clinical staff decide the rest.
Who covers a doctor's surgery day when they are away?
The schedule rules name the cover for each doctor and each surgery day, and the team is trained on them.
Does a clinic with one vet qualify for this plan?
Not yet. Clinics join this plan at $500,000 a year with several doctors and 2 to 49 users. The roadmap and free guides are yours in the meantime.
Will you answer our calls?
Yes, when the clinic wants it. We set up an AI agent on your clinic's number, trained only for the jobs you give it, to pick up calls and hand your team the details. A person reviews the recordings to keep improving the agent. The selling and the calling back stay with your team.
Your first discovery call is free. After that, $500.
Book the discovery callThe price
Prices start at $5,000 a month
Prices in USD, plus applicable taxes
Our guarantees
If we fall behind, you stop paying.
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Day 1
Work starts.
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Day 10
Your CRM is running and your build is mapped.
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Day 30
Every department running.
Running means marketing, sales, operations, automation, AI and software are all working through your signed checklist.
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Day 90
Full effect.
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The Done-For-You Guarantee
Everything on your signed checklist gets done. Your checklist is built from your scope. If less than 70% of it is done by day 30, or by the end of any month, you stop paying until it is, and we keep working. Above 70%, we finish the rest at no extra charge.
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The One Less Hat Guarantee
By day 90, every hat your roadmap hands to us is off your head, including your software running your business on the 12-month term. If one isn't, you stop paying until it is.
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The Right-Person Guarantee
Don't click with a specialist? Tell us and we swap them within 5 business days. No charge, no limit, no reason needed.
Your part: the weekly call for the first 90 days, access to your tools in week one, approvals within 3 business days, your content and photos. Days we spend waiting on you don't count against us.
A billing pause covers your monthly fee. It doesn't cover ad spend, phone and text usage, tools in your name, or work quoted separately.
Start free
Hand off your first hat this month.
Tell us your industry and which hats you wear, and you'll know what to hand off first.
Your first discovery call is free. After that, $500.